Privacy Policy

By accessing, registering, creating a profile, submitting information, uploading photos/documents, or using Naidu Kalyanam, users consent to the collection, use, storage, processing, display, and sharing of information as described in this Privacy Policy. If a user does not agree, they should not use the platform.

Business/Legal Entity: Naidu Kalyanam
Legal owner/proprietor: Jaiprakash K
Support/Privacy/Grievance Email: support@naidukalyanam.com
Phone/WhatsApp: +91 94892 00391
Location: Mannargudi, Tamil Nadu, India

Naidu Kalyanam is a matrimonial platform for genuine marriage-related introductions. It is not a dating service, broker, agent, mediator, investigation agency, or marriage guarantee service.

• Account details such as name, email, mobile number, profile-created-for, login details, OTP verification status, account status, and admin-created/claim status where applicable.
• Matrimonial profile details such as date of birth/age, gender, mother tongue, religion, caste, sub-caste, marital status, location, education, employment, occupation, income range, family details, lifestyle details, hobbies, about me, partner expectations, astrology details, and Jathagam/horoscope uploads.
• Photos, verification images, admin-assisted profile details, interests, favorites, messages, notifications, support tickets, profile/message reports, block/delete requests, public share settings, payment records if any, and profile activity.
• Technical information such as IP address, browser type, device type, operating system, login time, session activity, error logs, security logs, approximate location where applicable, and usage activity.

New public registrations use a temporary six-digit email verification code to confirm control of the submitted address. Password-recovery requests may use the same service with a separate purpose-bound code. Naidu Kalyanam stores a keyed digest rather than the code itself, together with limited security metadata such as purpose, expiry, attempt status, session reference, and a protected IP-derived value for fraud prevention. Codes expire after 10 minutes and consumed, superseded, blocked, or expired challenge records are retained only as reasonably needed for security, support, abuse prevention, and audit. Verification emails are delivered through the configured email provider. Do not share a code; contact support@naidukalyanam.com if you receive one unexpectedly.

Naidu Kalyanam may collect technical/session information such as IP address, browser type, device type, operating system, login time, session activity, error/security logs, approximate location where applicable, and usage activity. This information is used for account security, fraud prevention, troubleshooting, abuse prevention, service improvement, and protecting members.

Naidu Kalyanam may use cookies, browser storage, session data, and similar technologies to keep users logged in, improve security, remember preferences, protect accounts, understand usage, and improve the service. Users may disable cookies in their browser, but some features may not work properly. Third-party tools may also use cookies if integrated later, and Naidu Kalyanam does not control third-party cookies.

If Naidu Kalyanam later enables login through Google, Facebook, LinkedIn, or similar third-party services, we may collect only the information permitted by the user and provided by that service, such as name, email address, and profile details, subject to the third-party provider’s privacy settings.

• To create, verify, moderate, and display matrimonial profiles.
• To support search, suggested matches, interests, favorites, messaging, notifications, public share links, reports, and support workflows.
• To prevent fraud, fake profiles, duplicate accounts, impersonation, unsafe conduct, misuse of member data, and payment abuse.
• To review reported profiles/messages and handle safety, grievance, privacy, support, dispute, and legal-compliance requests.
• To troubleshoot errors, improve service quality, enforce terms, and protect the platform and members.

Members may upload up to three profile photos. One is designated as the primary photo and is used in listings, search results, recommendations, interests, messages, profile summaries, and the printable Profile Card. Additional photos may appear on the full member profile. By submitting a photo, the user permits Naidu Kalyanam to host, validate, resize, crop, re-encode, order, and display it as needed to operate the matrimonial service. Photos are visible only through the profile visibility and access paths implemented by the service, but Naidu Kalyanam cannot guarantee that an eligible viewer will not capture or copy an image shown to them.

Authorized administrators may review, crop, rotate, reorder, designate as primary, replace, or remove profile photos for user-requested assistance, moderation, authenticity, safety, legal compliance, technical correction, or enforcement of service rules. These actions are recorded in an internal administrator audit history. Administrative authority does not permit altering a person’s identity or creating a misleading representation. Admin actions do not record policy consent on the member’s behalf.

Active profile photos are stored with the member profile until replaced, removed, or handled through the account-deletion workflow. A deletion request first results in soft deletion: the profile is removed from active service while profile records and uploaded files remain available to an authorized administrator for restoration, support, safety review, disputes, audit, or legal obligations. If an authorized administrator later approves permanent deletion after retention checks, profile photos, private verification images, Jathagam files, profile data, and other member-identifying records are irreversibly removed from active systems and the account cannot be restored. Members may request correction or photo removal through Edit Profile or by contacting support@naidukalyanam.com.

Profile gallery photos and private verification-camera images are stored separately. A verification image does not automatically become a profile photo. Naidu Kalyanam does not currently use face recognition or biometric identification; verification images may be reviewed by authorized administrators for authenticity and safety.

Naidu Kalyanam offers a one-time ₹100 Complete Profile Access unlock for a selected profile. After successful payment verification, the paying member may access that selected profile’s phone number, messaging, protected address, and Jathagam preview/download. Each different profile requires a separate unlock.

Naidu Kalyanam offers a separate Classic Featured Profile promotion for ₹199 for 30 days. This promotes the purchaser’s own profile with a Featured badge and priority placement in eligible search results and suggested matches. It does not unlock protected details of other members and does not guarantee marriage, responses, views, matches, or contact.

Phone numbers and structured address details are protected by default. They are shown to the profile owner, authorized admins, or a logged-in member who has successfully purchased Complete Profile Access for that selected profile.

Shared profile links may be viewable without login. Public pages show limited matrimonial information only. Phone number, email address, private messages, payment details, admin notes, and Jathagam/horoscope files remain protected from non-logged-in visitors.

Guests may see limited preview cards but must register or login to view full matrimonial details. Protected phone, messaging, address, and Jathagam preview/download additionally require a verified ₹100 per-profile Complete Profile Access unlock, except for the profile owner and authorized admins.

Hidden, deleted, or restricted profiles should not be publicly available. Users should avoid posting highly sensitive personal data in free-text profile fields.

Admins may create assisted profiles for users who contact the platform offline, by phone, or through WhatsApp. The person/registrant providing details is responsible for consent, accuracy, and later correction of profile information.

Complete Profile Access and Classic Featured Profile payments are processed through Razorpay or another configured third-party payment gateway. Naidu Kalyanam stores transaction references, order/payment IDs, status, amount, payer, target profile, unlock or featured-plan records, and timestamps for access control, profile promotion, reconciliation, support, fraud prevention, audit, and legal compliance. Naidu Kalyanam does not intentionally store card numbers, UPI PINs, net-banking passwords, or full payment credentials.

Naidu Kalyanam may share limited information with hosting providers, email/SMS/WhatsApp communication providers, the configured payment gateway, analytics/security tools, technical support providers, legal authorities when required, and fraud-prevention or safety-review providers where necessary. We do not intentionally sell member contact details.

Where required or permitted by law, Naidu Kalyanam may disclose information to courts, police, cybercrime authorities, regulators, government departments, legal advisors, or other lawful authorities to comply with legal obligations, protect users, prevent fraud, respond to complaints, or protect the rights and safety of Naidu Kalyanam and its members.

If Naidu Kalyanam undergoes a merger, acquisition, restructuring, transfer, sale of business/assets, or similar business transaction in the future, user information may be transferred or reviewed as part of that transaction, subject to reasonable confidentiality and applicable law.

Users must provide true, accurate, current, and complete information. If a parent, relative, friend, or admin creates a profile, they must have consent from the concerned person. Users are responsible for safeguarding passwords, OTPs, login details, and account access. Naidu Kalyanam will never ask for a user password.

Private messages are normally visible only to the conversation participants. If a user reports a message, the reported message content and related account details may be accessed and reviewed by authorized admins for safety, abuse prevention, support, dispute handling, and legal compliance.

Users can report fake profiles, suspicious money requests, abusive behavior, impersonation, privacy issues, unsafe content, or misleading photos through Report Profile or Support. We may review, hide, reject, restrict, suspend, or delete profiles/content when policy violations are found.

Naidu Kalyanam may add or update profile fields and features from time to time. Existing completed members are not automatically forced back into onboarding only because new fields are introduced; missing information may appear in Profile Completion and can be updated through Edit Profile.

Naidu Kalyanam may collect and use last login, last seen, and account activity timestamps for security, service operation, fraud prevention, support, profile visibility, and inactive account management. Member accounts with no activity for more than 120 complete days may be marked Inactive. Inactivity does not delete the account or its history.

Information may be retained while an account is active and as long as needed for platform operation, safety review, fraud prevention, dispute handling, legal compliance, audit/support records, and enforcing the Terms. Marking an account Inactive does not delete profile data, photos, messages, uploaded Jathagam files, payments, or related history. Soft-deleted accounts remain restorable by an authorized administrator. Permanent deletion is blocked while a legal hold, security investigation, open grievance, or unresolved payment dispute requires retention. After permanent deletion, completed transaction records may be retained only in anonymised form with the minimum amount, date, status, gateway reference, payment type, and accounting information reasonably required by law, reconciliation, fraud prevention, dispute handling, or legal claims. Test transactions and member-linked access records are removed. Backup copies are not promised to disappear instantly and expire according to the actual backup-retention process.

Users may request correction, profile update, deactivation, deletion assistance, or privacy support by contacting support@naidukalyanam.com. Some requests may require identity or account verification before action is taken.

Naidu Kalyanam uses reasonable technical and organizational measures to protect user information against unauthorized access, misuse, loss, alteration, or disclosure. However, no internet-based platform can guarantee 100% security. Users are responsible for keeping passwords, OTPs, devices, and account access secure.

Naidu Kalyanam may contain links to third-party websites, maps, payment providers, WhatsApp, email tools, or other services. Naidu Kalyanam is not responsible for the privacy practices, content, or security of third-party websites or services.

Naidu Kalyanam may update this Privacy Policy from time to time. Updated versions will be posted with a revised date and version. Material photo-policy changes require acknowledgement before a member can upload or change profile photos; earlier acceptance records and timestamps are preserved.

This Privacy Policy is intended to be read with applicable Indian law, including the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025 as brought into force from time to time, the Consumer Protection Act, 2019, and applicable Consumer Protection (E-Commerce) Rules. It does not claim legal certification or complete compliance. Courts and authorities in Tamil Nadu, India have jurisdiction subject to applicable law.

Business/Legal Entity: Naidu Kalyanam
Legal owner/proprietor: Jaiprakash K
Grievance / Privacy Contact: support@naidukalyanam.com
Phone/WhatsApp: +91 94892 00391
Location: Mannargudi, Tamil Nadu, India
Support hours: 10:00 AM to 6:00 PM IST, Monday to Saturday, excluding Sundays and public holidays in India.
Privacy, safety, grievance, and user-help requests may be sent to support@naidukalyanam.com.